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Shipping Policy

 **Please be advised that we are experiencing higher than usual shipping delays due to COVID-19.**


 You will receive your order within 7-10 business days, excluding holidays via Ground Shipping. You will receive your order within 3-5 business days, excluding holidays via Overnight Shipping. ** Our shipping times are estimates, we cannot guarantee shipping times in the event of unforeseen international or domestic shipping delays.**

You will receive an email confirmation with your tracking number once your order has been shipped.

***If it is a special order, or hair that is not in stock, please allow 10-15 Business days.

***#613/Platinum Blonde Products please allow 15-20 Business days based on in stock availability.

 FREE Ground Shipping 

Overnight Shipping $25.00

Special Overnight Saturday Deliver $50.00

International Shipping $50.00

FREE Contactless Salon Delivery (Local Columbus Vicinity Only) **Due to  concerns for the health and safety of our customers and our staff regarding COVID-19, we are currently now offering contactless local delivery. We will continue to monitor the current situation and will provide further updates as they arise **

FREE Local Pick Up (Saturday and Sunday By Appointment Only) Salons by JC Polaris 8745 Sancus Blvd Suite 25 Columbus, OH 43240

***All appointments require a confirmation. If your appointment time is not confirmed, it will be cancelled.***

Orders will only be shipped to your billing address. A signature is required for every order placed. Please ensure that you have provided us with the correct shipping information. Luscious Locks LLC DBA Luscious and Beautiful LLC is not responsible if your package is lost, stolen or damaged.